| If you've never heard of VoIP, get ready to change the
way you think about long-distance phone calls. VoIP, or Voice over Internet
Protocol, is a method for taking analogue audio
signals, like the kind you hear when you talk on the phone, and turning them
into digital data that can be transmitted over the Internet.
How is this useful? VoIP can turn a standard Internet connection into a way
to place free phone calls. The practical upshot of this is that by using
some of the free VoIP software that is available to make Internet phone calls,
you are bypassing the phone company (and its charges) entirely.
VoIP is a revolutionary technology that has the potential to completely
rework the world's phone systems. VoIP providers like
Vonage have already been around for a little while and are growing steadily.
Major carriers like
AT&T are already setting up VoIP calling plans in several markets around the
United States, and the FCC is looking seriously at the potential ramifications
of VoIP service.
Above all else, VoIP is basically a clever "reinvention of the wheel." In
this article, HowStuffWorks will show you the principles behind VoIP, its
applications and the potential of this emerging technology, which will more than
likely one day replace the traditional phone
system entirely.
Calling Back
The interesting thing about VoIP is that there is not just one way to place a
call. There are three different "flavours" of VoIP service in common use today:
- ATA - The simplest and most common way is through the use of a
device called an ATA (analogue telephone adaptor). The ATA allows you to
connect a standard phone to your computer or your Internet connection for
use with VoIP. The ATA is an analogue-to-digital converter. It takes the
analogue signal from your traditional phone and converts it into digital data
for transmission over the Internet. Providers like Vonage and AT&T
Call Vantage are bundling ATAs free with their service. You simply crack the
ATA out of the box, plug the cable from your phone that would normally go in
the wall socket into the ATA, and you're ready to make VoIP calls. Some ATAs
may ship with additional software that is loaded onto the host computer to
configure it; but in any case, it is a very straightforward setup.
- IP Phones - These specialised phones look just like normal phones
with a handset, cradle and buttons. But instead of having the standard RJ-11
phone connectors, IP phones have an RJ-45 Ethernet connector. IP phones connect directly to your router and have all the hardware and software necessary right onboard to
handle the IP call. Soon, Wi-Fi IP phones will be available, allowing subscribing callers to make
VoIP calls from any Wi-Fi hot spot.
- Computer-to-computer - This is certainly the easiest way to use
VoIP. You don't even have to pay for long-distance calls. There are several
companies offering free or very low-cost software that you can use for this
type of VoIP. All you need is the software, a microphone, speakers, a sound card and an Internet connection, preferably a fast one like you
would get through a cable or DSL modem. Except for your normal monthly ISP fee, there is
usually no charge for computer-to-computer calls, no matter the distance.
The chances are good that you are already making VoIP calls any time you place a
long-distance call. Phone companies use VoIP to streamline their networks. By
routing thousands of phone calls through a circuit switch and into an IP
gateway, they can seriously reduce the bandwidth they're using for the long
haul. Once the call is received by a gateway on the other side of the call, it
is decompressed, reassembled and routed to a local circuit switch.
Although it will take some time, you can be sure that eventually all of the
current circuit-switched networks will be replaced with packet-switching technology. IP telephony just makes sense, in terms of both economics and
infrastructure requirements. More and more businesses are installing VoIP
systems, and the technology will continue to grow in popularity as it makes its
way into our homes.
Growth Back
The Forrester Research Group predicts that nearly 5 million U.S. households will
have VoIP phone service by the end of 2006. Perhaps the biggest draws to VoIP
for the home users that are making the switch are price and flexibility.
The Standard Phone System: Circuit Switching
Existing phone systems are driven by a very reliable but somewhat inefficient method for connecting calls called circuit switching.
Circuit switching is a very basic concept that has been used by telephone networks for more than 100 years. When a call is made between two parties, the connection
is maintained for the duration of the call. Because you are connecting two
points in both directions, the connection is called a circuit. This is
the foundation of the Public Switched Telephone Network (PSTN).
Here's how a typical telephone call works:
- You pick up the receiver and listen for a dial tone. This lets you know
that you have a connection to the local office of your telephone carrier.
- You dial the number of the party you wish to talk to.
- The call is routed through the switch at your local carrier to the party
you are calling.
- A connection is made between your telephone and the other party's line
using several interconnected switches along the way.
- The phone at the other end rings, and someone answers the call.
- The connection opens the circuit.
- You talk for a period of time and then hang up the receiver.
- When you hang up, the circuit is closed, freeing your line and all the
lines in between.
Let's say that you talk for 10 minutes. During this time, the circuit is
continuously open between the two phones. In the early phone system, up until
1960 or so, every call had to have a dedicated wire stretching from one end of
the call to the other for the duration of the call. So if you were in New York
and you wanted to call Los Angeles, the switches between New York and Los
Angeles would connect pieces of copper wire all the way across the United
States. You would use all those pieces of wire just for your call for the full
10 minutes. You paid a lot for the call, because you actually owned a
3,000-mile-long copper wire for 10 minutes.
Telephone conversations over today's traditional phone network are somewhat
more efficient and they cost a lot less. Your voice is digitized, and
your voice along with thousands of others can be combined onto a single fibre optic cable for much of the journey (there's still a dedicated piece of copper wire
going into your house, though). These calls are transmitted at a fixed rate of
64 kilobits per second (Kbps) in each direction, for a total transmission rate
of 128 Kbps. Since there are 8 kilobits (Kb) in a kilobyte (KB), this translates
to a transmission of 16 KB each second the circuit is open, and 960 KB every
minute it's open. So in a 10-minute conversation, the total transmission is
9,600 KB, which is roughly equal to 10 megabytes.
The VoIP Phone System: Packet Switching Back
Data networks do not use circuit switching. Your Internet connection would be a
lot slower if it maintained a constant connection to the Web page you were
viewing at any given time. Instead, data networks simply send and retrieve data
as you need it. And, instead of routing the data over a dedicated line, the data
packets flow through a chaotic network along thousands of possible paths. This
is called packet switching.
While circuit switching keeps the connection open and constant, packet
switching opens a brief connection -- just long enough to send a small chunk of
data, called a packet, from one system to another. It works like this:
- The sending computer chops data into small packets, with an address on
each one telling the network devices where to send them.
- Inside of each packet is a payload. The payload is a piece of the
e-mail, a music file or whatever type of file is being transmitted inside
the packet.
- The sending computer sends the packet to a nearby router and
forgets about it. The nearby router send the packet to another router that
is closer to the recipient computer. That router sends the packet along to
another, even closer router, and so on.
- When the receiving computer finally gets the packets (which may have all
taken completely different paths to get there), it uses instructions
contained within the packets to reassemble the data into its original state.
Packet switching is very efficient. It lets the network route the packets
along the least congested and cheapest lines. It also frees up the two computers
communicating with each other so that they can accept information from other
computers, as well.
conversions). If you look at a typical phone conversation, much of this
transmitted data is wasted.
While you are talking, the other party is listening, which means that only
half of the connection is in use at any given time. Based on that, we can
surmise that we could cut the file in half, down to about 4.7 MB, for
efficiency. Plus, a significant amount of the time in most conversations is dead
air -- for seconds at a time, neither party is talking. If we could remove these
silent intervals, the file would be even smaller. Then, instead of sending a
continuous stream of bytes (both silent and noisy), what if we sent just the
packets of noisy bytes when you created them? That is the basis of a
packet-switched phone network, the alternative to circuit switching.
The Advantage Back
VoIP technology uses the Internet's packet-switching capabilities to provide
phone service. VoIP has several advantages over circuit switching. For example,
packet switching allows several telephone calls to occupy the amount of space
occupied by only one in a circuit-switched network. Using PSTN, that 10-minute
phone call we talked about earlier consumed 10 full minutes of transmission time
at a cost of 128 Kbps. With VoIP, that same call may have occupied only 3.5
minutes of transmission time at a cost of 64 Kbps, leaving another 64 Kbps free
for that 3.5 minutes, plus an additional 128 Kbps for the remaining 6.5 minutes.
Based on this simple estimate, another three or four calls could easily fit into
the space used by a single call under the conventional system. And this example
doesn't even factor in the use of compression, which further reduces the size of each call.
Let's say that you and your friend both have service through a VoIP provider.
You both have your analogue phones hooked up to the service-provided ATAs. Let's
take another look at that typical telephone call, but this time using VoIP over
a packet-switched network:
- You pick up the receiver, which sends a signal to the ATA.
- The ATA receives the signal and sends a dial tone. This lets you know
that you have a connection to the Internet.
- You dial the phone number of the party you wish to talk to. The tones
are converted by the ATA into digital data and temporarily stored.
|
VoIP Terms
The central call processor is a piece of
hardware running a specialized database/mapping program called a soft switch |
- The phone number data is sent in the form of a request to your VoIP
company's call processor. The call processor checks it to ensure that
it is in a valid format.
- The call processor determines to whom to map the phone number. In mapping, the phone number is translated to an IP address (more on this later). The soft switch connects the two
devices on either end of the call. On the other end, a signal is sent to
your friend's ATA, telling it to ask the connected phone to ring.
- Once your friend picks up the phone, a session is established between
your computer and your friend's computer. This means that each system knows
to expect packets of data from the other system. In the middle, the normal Internet infrastructure handles the call as if it were e-mail or a Web
page. Each system must use the same protocol to communicate. The systems
implement two channels, one for each direction, as part of the session.
- You talk for a period of time. During the conversation, your system and
your friend's system transmit packets back and forth when there is data to
be sent. The ATAs at each end translate these packets as they are received
and convert them to the analogue audio signal that you hear. Your ATA also
keeps the circuit open between itself and your analogue phone while it
forwards packets to and from the IP host at the other end.
- You finish talking and hang up the receiver.
- When you hang up, the circuit is closed between your phone and the ATA.
- The ATA sends a signal to the soft switch connecting the call,
terminating the session. Probably one of the most compelling advantages of
packet switching is that data networks already understand the technology. By
migrating to this technology, telephone networks immediately gain the
ability to communicate the way computers do.
It will still be at least a decade before communications companies can make the
full switch over to VoIP. As with all emerging technologies, there are certain
hurdles that have to be overcome.
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